Old CBIT Canteen! |
Our CBIT MBA girls were a very
bright lot. They were shocked at the way the canteen was run. They were particularly
pained at the way the tea was being made. They exclaimed “oh my my, the cloth
that they are straining the tea is very old. It might be carrying many germs”.
Being MBA students they counseled the tea guy. They explained the process of
making hygienic tea. The Tea guy was all ears. He appeared to be a very enthusiastic
student to my eager beaver wannabee MBAs. Impressed by their own convincing
skills and articulation of thoughts they gifted the tea person a new stainless steel tea strainer.
They were confident that hence
forth only clean tea would be served and that the tea guy would be humble, grateful
and appreciate their efforts. Next day They had the shock of their life. The
tea boy was still using the old dirty cloth for straining tea. Indignant they demanded
an answer “Oh madams, this is how it is done here. I can’t use the steel
strainer”. Our MBA girl students learnt a valuable lesson. Change is very difficult
and it is very difficult to convince people to do what they don’t want to.
CBIT faculty was a gregarious lot. They came
from varied backgrounds that included basic sciences, English, arts,
engineering and management professionals like us. We were a closely bonded group
that rooted for each other. We played many friendly cricket matches on
Saturdays when there was no scheduled class work. The sheer number of faculty
colleagues was a blessing in disguise and could be a pain in the back side too!
I remember talking to a colleague
who was upset “what is the matter?” I enquired. “Oh nothing Anil Sir, I bought
new footwear and my departmental colleagues demanded a party. And I gave a
party” “So what” I exclaimed “you should be happy, you have done shanti
(feeding the colleagues was politely called shanti)” “what happiness” he retorted angrily “The
footwear costed me Rs 300/- and the party set me back Rs 450/-“
During the summer vacation it is a
rule in CBIT that at least one faculty from each department stay back so that
skeletal staff is always available and to see that regular work is not
hampered. It was my duty to man the station at the School of Management Studies
(SMS). I received a phone call. It was Shyam Mohan Reddy, the Physical Director.
He sounded harassed “Anil Sir, I received a communication from the principal's office. It is an invitation for a seminar on ‘Game Theory’. I simply don’t understand
head or tail of ‘Game theory’; can you help me, please?”
I almost fell off the chair. I was
roaring with laughter. I calmed down Shyam Mohan Reddy. I told him that Game
theory is a part of Operations Management and told him not to worry. The Boy scouts
from management department were coming to the rescue. I saved the day for the Physical
Director who was at his wits end not knowing what to do with this mambo Jumbo called
Game theory.
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