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Showing posts with label Marketing. Show all posts
Showing posts with label Marketing. Show all posts

September 12, 2026

When a colour is not a colour (Product Labeling India)

Often times, we see the forest but miss the trees. Many, including my students, struggle to see beyond what is projected to them and try to explain the obvious. The obvious need not be explained. The obvious is there, shouting from the rooftops.

Can you see, observe and decipher what is the undercurrent, or what the problem is, or what could be the cause.  In many cases, the obvious is so glaring that we are blinded by its harsh light. Like they say, common sense is not so common. My dad often used to say, “A dhobi is better than a well-educated person.” What he meant was that, in many issues, it would be common sense that should come to the fore.

Take, for example, the saffronisation of the Indian hockey team's jersey. Why was the colour changed from blue? In fact, the famous Pepsi ad says, “We bleed blue,” meaning that even the sweat and tears that the team spills on the field are blue in colour.

For generations, accustomed to seeing Indian sports teams in blue, it was a big shock to see the Indian hockey team turn up in saffron. Frankly, I did not connect with the Indian hockey team. I felt like I was watching an alien team. How can I support a team that has a saffron colour?

And the results showed. We finished 8th in the men's category and 5th in the women's category at the 2026 Hockey World Cup.  And the worst part, from a colour perspective, was that the World Cup was held in Belgium and the Netherlands, and the Netherlands too plays in orange. In a match against the Netherlands wore white colour jerseys. The whole situation looked even stranger because white is not the colour that one normally associates with Indian hockey team.

And now we are back to seeing India in blue again at the 2026 Asian Games. Hockey India has given blue as its primary colour preference and saffron as the secondary choice. Hope the result will be better now that we are back to our traditional colours or, at least, back to the colour with which generations of Indian hockey fans identify.

Today, while browsing through my In Shorts app, I came across an interesting piece of news: food products with very high levels of fat, sugar or salt could have their packaging labelled with a red warning label. And that stopped me dead in my tracks. Why?

Because colour is already heavily loaded with meaning on Indian food packaging. Green is used to identify vegetarian food, while red is used to identify non-vegetarian food, including products containing egg.

To cut a long story short, the egg issue is an interesting one. The National Egg Coordination Committee (NECC) has, for years, argued that unfertilised eggs should be considered vegetarian because they do not contain a developing embryo. This argument has been part of the long running Indian debate over whether eggs are vegetarian or non-vegetarian.

But Indian food-labelling rules take a different position. Eggs are treated as a non-vegetarian ingredient for labelling purposes, and the prescribed symbol is red. Of course, one could argue that if the logic is that anything that comes from an animal should be considered non-vegetarian, then milk should also be considered non-vegetarian because it comes from a cow. But Indian food-labelling regulations specifically exclude milk and milk products from the non-vegetarian definition.

So, slowly, we are seeing colours acquire different meanings in different contexts. Red and green already have strong meanings in food labelling. Red is now being proposed as a warning colour for foods high in fat, sugar or salt. This could lead to confusion and even the inference that high sugar and high fat content are non-vegetarian.

And brands that use red as their signature colour could potentially start  getting worrying thoughts especially Coca-Cola, which has made red almost synonymous with its brand.

But colour always means different things to different cultures. A US employee of a major company once stepped into a meeting wearing a very bright green cap. He should have heard the giggles and whispers all around him, but he shrugged them off, saying to himself that these were probably the reactions of people seeing a handsome, virile American.

He wore the green cap for the entire day. When he returned to the office, he got the shock of his life. His Taiwanese partner, who knew English almost as well as he did, nearly fainted when he saw the green cap. He exclaimed, “Why did you wear that colour cap, for God's sake?”

In Chinese culture, wearing a green hat is associated with a man whose wife has been unfaithful. The expression “wearing a green hat” carries precisely that meaning. So the big, strong American was unknowingly communicating that he was not a man and that his wife was unfaithful!

Colours have very strong cultural meanings, and we as marketers need to be much more aware of them and avoid making such goof-ups.

The lessons are very simple:

1. Never assume that what you see is what the consumer sees.

2. The designer may see a colour.

3. The marketer may see a brand.

4. But the consumer sees a meaning.

5. And that meaning may be completely different in another culture.

Colour Psychology, Colour Symbolism, Cultural Meaning of Colours, Consumer Behaviour, Marketing, Brand Communication, Visual Communication, Semiotics, Cultural Marketing, Cross-Cultural Marketing, Consumer Perception, Brand Identity, Sports Marketing, Indian Hockey, Food Labelling, Packaging, Coca-Cola, Saffronisation, Common Sense, Marketing Mistakes, Cultural Sensitivity, Advertising, Brand Colours, Consumer Psychology, Marketing Strategy, NECC, Egg is vegetarian campaign, Sachin NECC ad. 

#ColourPsychology #ColourSymbolism #Marketing #ConsumerBehaviour #ConsumerPsychology #BrandCommunication #VisualCommunication #Semiotics #CulturalMarketing #CrossCulturalMarketing #BrandIdentity #SportsMarketing #IndianHockey #FoodLabelling #Packaging #CocaCola #Advertising #MarketingStrategy #CulturalSensitivity #CommonSense #BrandColours #ConsumerPerception #MarketingLessons #India #WhenAColourIsNotAColour


June 29, 2026

Delulu, Trululu, Solulu… or Just Confusulu? - Zepto Banner Ad.

"The only Trululu is we have the Solulus." I opened my Zepto app and this was the first thing staring at me. I read it once. Then again. Then a third time.

Only after a few seconds did I realize what the copywriter probably meant: Zepto has all the solutions ("Solulus") to my everyday problems.

Unfortunately, by then the moment had passed. The slogan makes the reader pause not because it's clever, but because it takes effort to decode. Good advertising should make people think about the brand, not about what the sentence is trying to say.

I understand where this is coming from. Words like Delulu have become part of internet culture, especially among Gen Z. Once a slang term becomes popular, marketers naturally want to ride the wave. But that doesn't mean every campaign needs to manufacture new cousins like Trululu and Solulu.

Sometimes, creativity crosses the thin line into confusion. There's another interesting angle. For Telugu speakers, Solulu sounds uncomfortably close to Sollu.

In Telugu, sollu has negative connotations. It can refer to saliva dripping when someone is infatuated, and the expression sollu maatalu refers to cheap, sleazy or vulgar talk. While Zepto obviously didn't intend this association, language is full of cultural nuances. A word that sounds trendy in one context may sound awkward or even embarrassing in another.

This is where marketing becomes fascinating. India isn't one audience. It is hundreds of audiences speaking different languages, carrying different cultural references and interpreting the same message differently. A slogan that delights one segment may completely puzzle another.

I have no problem with brands being playful, youthful or even a little quirky. In fact, I enjoy clever advertising. But cleverness should never come at the cost of clarity.

Today's marketers have access to incredible analytics, audience segmentation and AI-powered insights. Use them wisely. Target campaigns to audiences who appreciate this style of communication instead of broadcasting them to everyone.

After all, the goal of communication is not to make consumers stop and decode the message. The goal is to make them instantly understand the value.

Here's my simple test: if I need to mentally translate a slogan before I understand what you're selling, you've already made me work too hard. And that's the irony.

Marketing should reduce cognitive load, not increase it. If your audience spends more time decoding the slogan than understanding the value proposition, the creativity has defeated its purpose.

Sometimes the smartest advertising doesn't make us say, "Wow, that's clever." It simply makes us say, "I get it."

Keywords: Zepto marketing, Gen Z slang, Delulu, Solulu, Trululu, advertising, branding, Telugu language, marketing communication, cognitive load, consumer behaviour, viral marketing, Miscommunication, Different meaning in another language, translation errors

#Marketing #Zepto #Advertising #Branding #ConsumerBehaviour #GenZ #Delulu #MarketingInsights #Telugu #BrandCommunication #DigitalMarketing #MarketingMusings #Miscommunication, #Different meaning in another language, @translation errors





April 01, 2026

“195 Months. One Breakthrough Month: March 2026 Delivers 13% of Total Readers!”


195 months. That’s nearly 16 years of writing… thinking… publishing… showing up. No shortcuts. No hacks. Just consistency.

And then came March 2026. 1,80,000 readers. In just 31 days. That’s 13% of everything I’ve built over 195 months.

It takes time to sink in. For years, growth felt like a slow burn, like a Malayalam thriller movie. A steady climb. Sometimes, it is even invisible. And then suddenly… it wasn’t.

This wasn’t luck. This was compounding, finally showing up. Every post that didn’t go viral. Every idea that felt ignored. Every late-night publish. They were all building toward this moment.

Because growth doesn’t announce itself when it’s happening, it shows up when you’ve almost forgotten to expect it. If there’s one lesson from this journey, it’s this:

Consistency feels slow… until it becomes unstoppable. To everyone creating, writing, building quietly — keep going. Your “March moment” is closer than you think. In a lighter way, your Own “Karan Arjun Aayenge (your moment will come)”. Spoken by Rakhee Gulzar from the movie Karan Arjun, “Karan and Arjun will return.”

Keywords: how I grew my blog traffic in one month, blog traffic increase case study, 13 percent growth in one month blog, blog audience growth strategies 2026, content consistency results in blogging, how consistency drives blog success, blog growth over time case study.


February 23, 2026

When Words Lose Weight, Brands Collapse

I saw an advertisement recently. “Free Fridge on AC.” Immediately, two things hit me. One, you never say Fridge in a proper headline. You say Refrigerator. Words are not casual. Words define class. Words signal positioning.

The visual showed a man sitting comfortably on top of an AC. Beside him was the so-called “fridge”. Both the man and the fridge looked heavier than the AC itself. Poor AC. It looked like it would collapse under the weight of bad creative judgment.

It looked like the entire campaign was created on ChatGPT. Even on ChatGPT, the prompt engineering was not up to the mark. As they say, it is not the machine that matters; it is the man who is manning the machine who matters, who can use that machine effectively and efficiently.

And this is a national retail brand. Penny-wise. Pound foolish. The company saved a few thousand by not going to a proper ad agency.  But what did it cost in brand perception?  The brand’s communication comes across as frivolous. You pay peanuts as salaries; you get monkeys as employees. Harsh? Maybe. True? Often. Communication is not decoration. It is a strategy. It is physics. It is psychology. It is a language discipline.

And then I thought of something opposite. RES PV Ltd. Baseline: “Redefining Sunlight.” Just pause. Redefining Sunlight. In 1994-95. When even Google did not exist. When solar was not fashionable. When sustainability was not a buzzword. That is out-of-the-box thinking.

That is vision. And then came the portable solar lantern, Kuteerdeep. What did Narender call it. “Kuteerdeep – Son of the Sun.” Brilliance. Not just a lantern. Not just a rural lighting product. Not just a utility. “Son of the Sun.”

Poetic. Powerful. Memorable. Narender was our Creative Director at GI Communications (P) Limited. He wrote both the above campaigns. I was the Director of Accounts. Those were glorious days. We would debate one word for hours. We would reject ten headlines before approving one. We believed communication deserved respect. Today, software can create images in seconds. But ideas? Ideas still need thinking. And thinking still needs people who care.

Good advertising is not about tools. It is about thought. Not about software. About sensitivity. Not about offers. About ownership of language. If you respect the brand, you respect the word. And when you respect the word, the market respects you.

#MarketingMusings#BrandPositioning#CreativeThinking#AdvertisingMatters#WordsMatter#BrandLanguage#StrategicCommunication#MarketingLeadership#OutOfTheBoxThinking#BrandBuilding#Copywriting#IntegratedMarketing#MarketingProfessor#DrMAnilRamesh#ICBMSBE

November 06, 2025

From MRP to reality: How a Firecracker package could have sparked a lesson in Observation centric learning.


In the modern world, we are quick to “Google it” or, more recently, “Ask ChatGPT.” But real learning doesn’t always happen on screens. It happens when we observe, question, and experience the world around us.

I was reminded of this while conducting a session on Pricing. We were discussing how the Maximum Retail Price (MRP) system in India has, frankly, become a bit of a joke. Anything and everything is negotiable. The MRP, instead of standing for “Maximum Retail Price,” often feels like “Maximum Recorded Price”—something printed just for formality.



I gave my students an example that always puzzled me: firecrackers. Every Diwali, I noticed that the prices printed on cracker packets are outrageously high—no one actually pays those rates. I remarked in class how MRP laws are blatantly flouted and suggested that if anyone could bring a cracker package to the next session, we could have a live discussion.

As expected, most ignored the suggestion (after all, Diwali was over). But knowing Indians, I joked that some would have saved a few crackers—for post-Diwali celebrations or maybe for India’s next cricket victory!

One girl tried but couldn’t get the details. Still, I appreciated her effort at least she tried. Then, fate intervened. Yesterday, during Kartik Pournami, I heard loud cracker sounds near my home. Curious, I went downstairs and found kids from the next house bursting crackers. To their surprise, I asked if I could have the empty packages.




And there it was—proof of what I’d been saying. The total printed MRPs on just three of the firecrackers were as high as ₹3,400! Of course, no one actually pays that much. But that’s not the point.

The point is this: I confirmed something that AI couldn’t. When I asked ChatGPT earlier for pictures of firecracker packets showing MRP, it couldn’t provide even one real image. But walking down just a few steps from my house did the trick.

That’s the real lesson. In a world obsessed with virtual shortcuts and AI tools, don’t forget that real learning still happens in the real world. Step out, observe, question, and experience.

Students, remember this: If you walk that extra kilometre, you don’t just find answers—you earn insights, credibility, and stories worth telling. 


Key words: Observation, Learning, Management Education,  Experiential Learning Pricing, MRP, Indian Markets, Consumer Behaviour, Marketing, Business Insights, Firecrackers, India, ChatGPT, Artificial Intelligence,  AI and Education, Real World Learning, Life Lessons, Teaching Reflections, Critical Thinking,  Curiosity



April 07, 2025

Can De Beers Diamonds Deliver Dramatic Dent in Gold Demand?



Most of my students read the ad and became sentimental. They went gaga over the father—how he was treating his daughter like a princess, how he was trying to break a stereotype, how he considered her a princess, and how he wanted to gift her a diamond on her 16th birthday.  Satiated, they fell back into their seats.  Their faces had the expression of a cat that had a bowl full of cream and was supremely happy.

I said, “Yes, very good. All that you said was seeing the trees and missing the forests. Do you really think that De Beers is the Government of India to fight for girl and women empowerment? Did any of you see the business angle? Every company is looking to make money. It is all about money. How does this ad make sense considering that DeBeers would have spent 40 Lakh rupees in putting out this advertisement?”

A whopping Rs 1,65,000 crores worth, or 802.8 tonnes of gold was consumed by India in 2024. Industry estimates say that diamond sales in India are only 20% of the gold sales. Just like Thums Up dominating Coke in India, in all other markets Coke is an undisputed king. Similarly, only in India do diamonds play second fiddle to gold in a country that worships the yellow metal.

DeBeers is the market leader in the diamond business and would like to have a bigger share in the very lucrative Rs 1,65,000 crore worth of sales that gold generates in India. India has always been a gold country, and the attraction is that gold is seen as a hedge against inflation and as Stree Dhan (a lady’s wealth), wealth that belongs to the lady (mother, wife, daughter). Gold is also seen as an excellent investment that offers a great return on investment.

Diamonds don’t have the above attractions for Indian women. It is only seen as an ornament that is used as part of gold jewelry. That is the perception that De Beers wants to change. Think of diamonds when you earlier thought about gold. A girl's birth, first birthday, first day at school, a girl attaining puberty, engagement, marriage, etc. Thus, this ad campaign of DeBeers is to change perceptions about diamonds. It is positioning itself straight against gold.

Similarly, in the 70s and 80s, motorcycle riders  in the USA had a macho image and an image of negativity because of movies and popular culture. The riders were huge, had tattoos, wore leather clothes, and were shown as tough people. Movies like Mad Max heightened and reinforced the image of this ultra-tough, macho bad man. Regular customers were shying away from motorcycles.


Honda wanted to change this perception and came out with a path-breaking campaign. "You meet the nicest people on a Honda." This campaign, where Honda showed people from different walks of life, aka respectable people, riding a Honda motorcycle, went a long way in changing the perception of a motorcycle being a  mode of transport of tough, bad people. De Beers is trying to do the same with its campaign: change perceptions. In a way, it is a generic campaign that will benefit all diamond sellers, and as a market leader, De Beers would profit the most.


De Beers, too has tried the perception change campaigns in the past. One of its iconic campaigns was the “A diamond is forever” campaign, but that focuses mostly on the engagement and the marriage segment. But in India, it is trying to trigger the heartstrings of the breadwinner, the father, assuming that he will do anything for the apple of his eyes - his daughter!

Key words: Jewelry Marketing, Luxury Goods Advertising, Consumer Perception, Market Trends, Advertising Campaigns, Brand Positioning, Product Promotion, Target Audience, Market Research, Sales Strategy, Gold Marketing Strategies, Gold Investment Promotion, Precious Metals Marketing, Gold Jewelry Branding, Digital Gold Marketing, Gold Sales Campaigns, Luxury Gold Products, Gold Market Trends, Gold Advertising Agency

April 24, 2010

Here comes my first blog posting


Here comes my exciting entry into the world of blogging. So far I have limited myself to popular articles in newspapers, souvenirs, and journals both popular and academic. As a voracious reader, it was always tempting to put forward your own point of view but found it very cumbersome to write and then mail and wait patiently for the editors (gods) to relent and publish your piece.

Thanks to technology and blogging things have become easy. I picked up a field that is close to my heart - Marketing. Marketing has been my passion, my area of specialization. Marketing was the area where I cut my teeth. It was marketing that taught me all the things of life and made me what I am today.

It was my passion for marketing that drove me to teach. I felt that there were lots of things that could be shared. I find my journey into academics and teaching to be great fun and a very enriching learning experience.

The blog posting will have around 500 words and there will be a posting every day. I made a mental promise to myself to be prompt and post each and every day. The sequence of topics that would be posted is

Monday: Posting would be about 5 latest concepts of marketing that will be useful for students, and professionals attending interviews. Also great fun for people who want to know the latest concepts in marketing.

Tuesday: Posting would be on consumer behaviour. This would be all about why consumers behave the way they behave or do not behave the way they are supposed to

Wednesday:  posting would be about a topic that is very close to my heart - Common sense. Common sense is something everyone knows and understands but common sense is not very common. Posting would enlighten you about common sense marketing practices that could go a long way in creating a competitive advantage.

Thursday: Posting would be about the best marketing practices of companies from around the world. It would be about cutting-edge marketing practices that made a company iconic and made them symbolic of an entire country a la Coke (USA)

Friday: The posting would be about controversies. Marketing controversies that have rocked the world and made the headlines.

Saturday: Posting would be devoted to the best marketing reads, classic books, classic articles, classic videos, and movies that a marketing buff should not miss.

Sunday: posting would be about the best advertisements and the worst advertisements that have been hitting us. The selection of advertisements could be from print, television, radio, web-based or from OOH.

All in all, I would like to share what I have with others and I want your suggestions and feedback in making this a lively and happening blog. Please drop your feedback to me on my e-mail.

Keywords: Blogging, Marketing,  Passion, Teaching, Academics, Learning, Technology, Consumer Behavior, Common sense, Best practices, Controversies, Iconic companies, Advertisements, Feedback, Engagement