I recently watched Raakh on Amazon Prime. At nearly five to five-and-a-half hours, what should have been an engaging investigative thriller gradually became an endurance test. The experience highlighted a larger issue with many Indian crime dramas: streaming platforms and creators often confuse content volume with consumer value.
From a marketing perspective, this reflects a common mistake. More is not always better. Many Indian crime series seem unable to decide whether they want to tell a focused investigative story or create sprawling emotional sagas. Instead of concentrating on the central mystery, they are packed with family conflicts, social commentary, emotional digressions, and extended backstories. The assumption appears to be that viewers equate longer viewing time with greater satisfaction.
But consumers do not buy
hours; they buy experiences. In marketing, value is not measured by quantity
but by relevance. Nobody praises Apple because it produces longer
advertisements. Nike does not create four-hour commercials. Great brands
understand that every interaction must serve a purpose. Content should follow
the same principle.
Another problem is the growing obsession with graphic details and the psychology of criminals. Crime scenes are often excessively violent, and considerable screen time is devoted to exploring perpetrators' motivations. While understanding criminal behavior can enrich storytelling, many productions drift into rationalization rather than investigation. In marketing terms, creators are focusing on features rather than benefits. Viewers come for suspense, mystery, and intellectual engagement, not endless gore.
I experienced something similar while watching Brown. Despite Karishma Kapoor's efforts, the character never felt convincing. Instead of building a compelling investigator, the writers relied on familiar clichés, smoking, drinking, and emotional baggage, to signal toughness. It felt like branding without substance. After two episodes, I lost interest.
The irony is that streaming itself was built on consumer convenience. OTT platforms promised viewers freedom from rigid schedules and endless television padding. Yet many series have recreated the very excesses they were supposed to replace.
Netflix has largely understood an important marketing truth: attention is scarce. Many of its best crime documentaries and investigative series are limited to three tightly constructed episodes. Every scene advances the story. Every episode has a purpose. There is no obligation to address every social issue or exploit graphic violence for shock value.
This reflects one of marketing's oldest principles: respect the customer's time. Modern consumers are overwhelmed with choices. In such an environment, brevity becomes a competitive advantage. A focused three-hour experience often creates more satisfaction than a six-hour narrative burdened with unnecessary subplots.
In business, brands that overcomplicate products frequently lose to brands that simplify. The same applies to entertainment. Content creators who mistake length for depth are committing the equivalent of feature creep, adding more and more without improving the core experience.
Perhaps Indian streaming platforms need to rethink their metrics. Instead of celebrating hours watched, they should focus on viewer satisfaction, completion rates, recommendations, and repeat engagement. Consumers do not remember how long something was; they remember how it made them feel.
After several overlong crime dramas, I have increasingly come to appreciate brevity and discipline. A thriller should grip the audience, not test its stamina. In content marketing, as in storytelling, sometimes less is more. And increasingly, less is what audiences are willing to reward.
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