My often repeated idiom - Common senses is not very common. Kohinoor has introduced a new set of Condoms and to build up excitement and awareness of its new offerings, it gave them very saucy names, Meeta Pan, Kala Khatta, Juicy Strawberry and Silky Chocolate.
On the face of it, my readers might ask me, what’s the big deal? It is the worst deal. Kohinoor has every right to name the product as it likes and it is up to the Customers to like the products or not. But the product display in a medical shop raises the hackles!
As usual it was Madhusudan Kota who brought it to my notice. Let us remember it is not at a place that is secluded and away from the prying eyes of small children. But the display is right at the POS and very much in the face.
The product names appear innocuous but are very close to Meeta pan a toffee, Kala Khatta is a brand of ice-cream and worst of all Strawberry and silky chocolates look like brands of chocolates. Product categories that belong to the children and names that they are familiar with.
What happens if the children demand these products from the parents? Imagine the embarrassment a mother would face if her small son or daughter ask for them seeing the product display! How does she explain the products to her inquisitive children?
Customers should not be put through such embarrassing situations, Kohinoor. Use some other media and don’t let your products embarrass people. In the modern world the possibility of a loyal customer changing into a virtual vigilante is just a Facebook post or a photo share away! You could become viral for all the wrong reasons!