I strongly believe that teaching
is a two way process. The teacher has to enjoy what he is teaching and the
taught (the students) should enjoy what he is learning. The focus is not so
much on rote learning as it is about skill and building the comprehension of
the subject. The student should be able to understand the 5W and 1 H of the
subject. That is Why, When, What, Where,
Who and How. It is about the applications of the theory in real life to
make the student first a better person and later a better manager. The regular
teaching practices that I use include lecturing, case study presentations, role
plays, group discussion, presentations and assignments. Some of the creative teaching practices that
I have used include:
1) Greeting
card game: A game that I have found on the internet is a great game for
teaching marketing basics. It can be used for one day training for students who
have either started their marketing course or even those who have finished the
course. Greatest when it is played by marketers with 10 years of
experience. Greeting card game is a real
life simulation game where the participants have to set up the business, run it
and end up with a profit or a loss. Very interactive, I have conducted this
game many times. This has become hugely popular and is now conducted by many in
Hyderabad, in India an even abroad.
2) Desert
survival: A simple exercise lasting 45 to 60 minutes. It is real life
simulation where the participants are thrown into a jungle and have to survive
on limited resources. A game on communications and negotiation, the different
ending simply blows the participants off their zone of comfort.
3) Chinese whispers
and other simulations: Similarly many
simulations games have been tried out. The most popular ones include the Chinese whispers, a lesson in verbal
communication, Can you tell a story,
a game about verbal communications and remembrance power and a game of strategy
named show of cards where a team can
win only by cooperating with the others.
4) A to Z
qualities of a manager: A unique presentation
that was developed by me. This presentation shows a series of very carefully
selected Indian advertisements. Each of the advertisements details a trait that
the students have to identify. The student identifying the most attributes is declared
the winner. The simplicity of this exercise leaves a lasting impression.
5) Using English
Movies: Movies are a very good way of
driving home the concepts of Management. Dog
day afternoon, The Negotiator and the 12 angry men are very good for
communication and negotiation skills. In
pursuit of happiness is a great movie for selling, sales management,
dealing with stress, overcoming obstacles and barriers. Ten Commandments is a great movie on leadership fraught with danger
but the hero’s unwavering pursuit of his conviction wins the admiration of all
the students.
6) Using
Hindi movies: I have used Three
idiots for telling about meaning and purpose of education and used Lagaan,
Chuk De for leadership , Bawarchi
for great Human resource Management and Tare Zameen Par for overcoming
obstacles and handicaps in life, and mentoring the less privileged.
7) I have even used a Telugu movie Narasimha for example which tells the
students about inspirational paternalistic leadership.
8) I have used
a commercial to bond the class and make them prepare their own movies as
assignments: I have taken a commercial “Lead India”. This inspirational
advertisement bonded the entire class of Business Communication. The class used
to sing the advertisement together. In the same class the student groups made
video movies as part of their assignments. These movies were later discussed in
the class and the discussions were very lively.
9) Used
English serials like apprentice, undercover boss: I have used popular English serials like
Apprentice a serial where the participants (actually aspiring entrepreneurs)
compete with each other to win a coveted job with the Donald Trump’s business
empire. Another series is the Undercover Boss USA where a CEO goes undercover to
find out the problems faced by his employees. A great show that makes the CEO
walk the talk.
10) Used Indian serials like Dream jobs, assignment
for classes: I have used Indian series
like Dream jobs where a person from
one field takes up a dream job and learns about the problems and perspectives
of that new job. The second series is
about an employee from a very cushy corporate who has to take up a very humble
assignment for a day and pull it off. Both very good case studies of
situational adaptability.
11) Taken inputs from programmes like All about
Ads, Story Board, Brand equity etc.: Indian television has many television programmes
that can be used in the calls room. I have many times used “All about Ads” of NDTV Profit, “Storyboard” of CNBC India and “Brand
Equity” of ET Now.
12) I have
taken part in nearly 30 TV programmes as a management expert. I have
recordings of all the episodes and these recordings are used to explain the
finer points. I have uploaded some of these videos so that students anywhere in
the world can download and watch it at their convenience.
13) I have started
a blog and use the blog many times in the class. I have used my blog
“Dranil-marketingmusings.blogspot.com” to explain the concepts of marketing. I
can use the blog for a reading session, can make the students take assignments
from it and tell the students how the blog is set up and managed.
14) Used Quizzes,
flash cards: I have used interactive
and multimedia based quizzes and flash cards to make the topics more
interesting & more appealing to the internet savvy new generation students.
15) Divya
Resorts case study: I have done something very innovative. I have developed
a case about a resort called “Divya Resort”. The students had come prepared
with the case and had a very long and hard hour of case discussion. At the end
of the discussion one man stood up. It was the MD of the Divya Resorts, Lokesh.
Seeing the MD of the company they had just discussed really charged up the
students. They grilled the MD and the MD accepted that the insights of the students
were very useful.
16) Ries
report: I have used videos of Ries
report a video magazine to bring home the finer points about the basic
principles of marketing.
17) World’s
ultimate factories: I have a large collection of the National Geographic
series “The ultimate factories”. It is a very good series for production and
operation management students. The series shows how famous products are
manufactured. There is a great amount of detailing in this series.
18) Have a great collection of Business
documentaries that are used in the class. Business documentaries like
Fahrenheit 9/11, the smartest guys in the room and the insider job are great
documentaries to know about the 9th September 2001 attack of USA, about
the Enron collapse and about the subprime lending crisis of 2008.
19) How do
they make it series: a simple but a great TV series which shows how small
products like ice cream or even bubble gum are manufactured. Great for
induction classes in business management.
20) Used
dramatics in personality development: Along with Dr. Bhavani I have used a
dramatics team from central university, Hyderabad to teach personality
development and communication through dance and drama. This initiative was
greatly appreciated.
21) Did
outbound training: Taken over 300 students for a total of six days of
outbound training to a resort. The students did activities like rock climbing,
trekking, river crossing and many other activities that tested the students
both physically and mentally. It was a great learning experience for the
students and for the faculty.
22) Samanvay
a great learning experience: The
annual cultural fest od SSIM was a great way for the students to learn about
the nuances of management. They learned to plan, organize, budget, get the
sponsors and execute a grand event. The success of the Samanvay coordinators in
the corporate world proves the point that theory when put into practice will
hone the skills of the students and make then market ready managers.
23) Used
Facebook for connectivity and for clarifying doubts: I have used Facebook
to connect with the students. Students come on to the chat and ask for many
clarifications. I also advise the students on net etiquette.
24) Did
online testing: I have done online testing on many occasions. The speed of
the result and immediate discussion of the questions make online testing very popular.
Effective feedback can be given on the spot.
25) Used TV
for teaching learning process: I have used live TV especially the budget
presentation and YouTube to show the students how the world is rapidly changing
all around them.
26) Used
puzzles, riddles, small stories: I have used puzzles, pictures, jigsaw
puzzles, scale models, collages and word games all to make the class more
interactive and get the students to open up and participate in the classroom
discussion.
27) I
have conducted Mystery shopping at TMC. Mystery
shopping is an unique Retail Sales
personnel measurement Metric Study which was jointly conducted by me, the
marketing department and by the students of SSIM. This led to a very fruitful
interaction with TMC staff where they could examine the correctness of their
customer service strategies. The research
findings were later published in a form of a research paper in a reputed
academic journal.
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